By visiting UniquelyCleaned.co.uk, you are accepting and consenting to the practices described in the Terms and Conditions.

1. Ownership

This website is wholly owned and operated by:

Uniquely Ltd.
12A Embassy Lodge
Regents Park Road
London
N3 3LB

All copyright, designs, trademarks and all other intellectual property and material rights relating to the Content as herein described shall remain at all times vested in Uniquely Cleaned and/or are the property of Uniquely Ltd. You are permitted to use the Content only as expressly authorised by Uniquely Ltd. and/or its third party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressively prohibited.

2. Registration

To use the services offered to you on this Site, you will need to create an Account with us. We may change the registration requirements. When you register, you are required to provide information about yourself that is true, accurate, current and complete in all aspects. Should any of your account information change, please notify us immediately at: customerservices@uniquelycleaned.co.uk. You may also want to view our Privacy Policy.

3. Eligibility to Purchase our Service

In consideration of your use of the Site, you represent that you are legal of age to form a binding contract and are not a person barred from receiving services under the laws of the United Kingdom. You also agree to provide true, accurate and complete information about yourself as prompted by the Site’s Create Your Account form. If you provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or Uniquely Limited has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Uniquely Ltd. has the right to suspend or terminate your account and refuse any and all current or future use of the Site. Please keep your account information and password confidential by restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

When ordering services, you will be required to provide payment details and you represent and warrant that the payment details you provide on ordering are both valid and correct and you confirm that you are the person referred to the Billing information provided. By making an offer to purchase our service, you expressly authorise us to perform credit checks, where Uniquely Cleaned feels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties from time to time, including but not limited to your creditcard number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your creditcard, to obtain an initial creditcard authorisation and to authorise individual purchase transactions.

4. Online transaction

4.1 Any transactions made through our website are subject to our acceptance.
4.2 When signing up for Uniquely Cleaned account you will receive a confirmation email in order to have your account activated. Please keep this email confirmation in a safe place.
4.3 Payments will be debited once we accept your offer to purchase our service. All prices are quoted in the UK pounds sterling and VAT is included.
4.4 Every effort has been made to ensure the descriptions and price of the services are correct. We will inform you as soon as possible in the event of an error in pricing or description coming to our attention. Where and when we notify you of such an error, you will have the option of either (i) confirming your order to purchase subject to the corrected description or price, or (ii( retracting your offer to purchase and receiving a full refund if the services have been paid for.
4.5 We accept all credit cards and debit cards payments. All payment will be processed by using service of Barclaycard Merchant services.

5. Security

The security of your transaction is important to us and to prevent any details being seen by unauthorised persons it is protected throughout the payment process. To do this we use a secure server to encrypt the information before it is sent to the Payment Processor.

6. Right to cancel a placed order

You have the right to cancel a placed order 24 hours before the pick up date. Once cancelled, on the status of the order will show “awaiting cancellation”. The order won’t be cancelled until you receive the order cancelled confirmation email.

7. Garment Damage Policy

Uniquely Cleaned follows standards and policies set by the TSA (Textile Services Association).

We exercise utmost care in the cleaning and processing garments entrusted to us and use such processes which are best suited to the nature and conditions of each individual garment. In case the damage such as tears or development of small holes in fabric is resulted from our dry cleaning process, we will refund the amount that is approximate to the piece of garment with the proof of receipt of the garment. In dry cleaning and laundry process we can not guarantee against colour loss, shrinkage. Uniquely Cleaned liability with respect to any damaged items shall not exceed ten (10) times our charge for cleaning the particular garment.

8. Re-Cleaning Policy

Within two (2) days after delivery, you may return any dry-cleaned items if you are not completely satisfied with the quality of our cleaning, and we will re-clean them free of charge.

Please use the contact form to let us know about your request.